TMB Senior Customer Service Executive Recruitment 2025 – Eligibility, Salary, Selection Process

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TMB Senior Customer Service Executive Recruitment 2025: Imagine securing a permanent bank job with a reputed multinational bank, an attractive starting salary, and a bright career ahead. Sounds like a dream, right? Well, it’s time to turn that dream into reality! Tamilnad Mercantile Bank (TMB) has officially announced the Senior Customer Service Executive Recruitment 2025, offering a golden opportunity to job seekers across India.

This recruitment drive is open to both freshers and experienced candidates, with 124 vacancies available across multiple states. If you meet the eligibility criteria, you can apply for free (₹0 application fee) and start your journey towards a secure and rewarding banking career.

In this blog post, we will provide you with a step-by-step guide on the vacancy details, eligibility criteria, selection process, salary structure, exam pattern, and how to apply. Make sure to read till the end so you don’t miss any important details! So without any further delay, let’s get started!

TMB Senior Customer Service Executive Recruitment 2025 – Overview

OrganizationTamilnad Mercantile Bank Limited (TMB)
Post NameSenior Customer Service Executive (SCSE)
Post CategoryJOBS
Total Vacancies124
Job LocationPan India
Mode of ApplicationOnline
Education QualificationGraduation
Age LimitMax. 30 years
Selection ProcessOnline Exam + Interview
Salary₹72,000/month
Official Websitewww.tmbnet.in
Direct Link to ApplySenior Customer Service Executive (SCSE)

TMB Senior Customer Service Executive Recruitment 2025 Notification

The official notification of TMB Senior Customer Service Executive Recruitment 2025 has been released on 28th February 2025, and interested candidates can apply online form for Senior Customer Service Executive posts from 28th February 2025 to 16th March 2025. If you want to download its official notification, then you will have to click on below given link:

TMB Senior Customer Service Executive Recruitment 2025 Important Dates

CategoryDetails
Online Application Start Date28/02/2025
Last Date to Apply16/03/2025
Last Date to Pay Fees16/03/2025
Online Exam DateApril 2025
Admit Card Release7–10 days before the exam
Exam Result & Interview Call LetterMay 2025
Final Selection & JoiningJune–July 2025

TMB Senior Customer Service Executive Recruitment 2025 Vacancy Details

The total 124 vacancies are distributed state-wise. Here are some examples:

State/UTNo. of VacanciesRegional Language
Andhra Pradesh21Telugu
Assam1Assamese
Gujarat34Gujarati
Haryana2Hindi
Karnataka14Kannada
Kerala2Malayalam
Madhya Pradesh2Hindi
Maharashtra22Marathi
Rajasthan2Rajasthani
Telangana18Telugu
Uttarakhand1Hindi
West Bengal1Bengali
Andaman and Nicobar1Hindi
Dadra Nagar Haveli1Hindi / Bhilodi
Delhi2Hindi
Total124

You can apply from any state of their choice but must have knowledge of the local language.

TMB Senior Customer Service Executive Recruitment 2025 Application Fees

CategoryFee Amount
GEN/OBC/EWS₹1000/-
SC/ST/PWBD₹1000/-
Payment ModeOnline

TMB Senior Customer Service Executive Eligibility Criteria

If you are going to apply for TMB Senior Customer Service Executive posts, then you should know the complete eligibility criteria, basically the eligibility criteria of this post is based on Age Limit and Education Qualification, so let’s breakdown it further in details:

TMB Senior Customer Service Executive Age Limit

Maximum Age: 30 years (as of 31st January 2025).

TMB Senior Customer Service Executive Qualification

  • Candidates must have completed a Bachelor’s degree (BA, BSc, etc.) with at least 60% marks from a recognized university.
  • Final-year students are NOT eligible—results must be declared before 31st January 2025.
  • Work experience is not mandatory, but preference will be given to candidates with experience.

TMB Senior Customer Service Executive Selection Process

The selection process consists of two stages:

  • Stage I: Written Examination (conducted by IBPS)
  • Stage II: Personal Interview

TMB Senior Customer Service Executive Exam Pattern

SubjectQuestionsMarksTime
General Awareness252515 min
English Language303020 min
Reasoning & Computer Aptitude303025 min
Quantitative Aptitude252525 min
General Banking404035 min
Total150150120 min
  • Negative Marking: 1/4th mark deduction per wrong answer
  • Medium of Exam: English

Stage II: Personal Interview

Candidates who qualify the written exam are called for a personal interview in English. This will assess their communication skills, industry knowledge and suitability for the role. The interview centre will be mentioned in the call letter.

TMB Senior Customer Service Executive Final Selection

Selection will be based on exam marks + interview performance.

TMB Senior Customer Service Executive Syllabus

The syllabus of Senior Customer Service Executive (SCSE) exam is based on General Awareness, English, Reasoning, Computer, Quantitative Ability and Banking Concepts. It tests the skills and knowledge of the candidates. A good understanding of this syllabus is necessary for success in the exam.

TMB Senior Customer Service Executive Salary & Benefits

After selection on TMB Senior Customer Service Executive post, you will receive ₹72,000 per month.

  • Annual Package: ₹8,64,740

Other Benefits

  • NPS Contribution
  • Gratuity
  • Medical Insurance
  • Leave Benefits

TMB Senior Customer Service Executive Job Profile

  • Posting will be in TMB branches across India, including your home state.
  • Responsibilities include customer service, clerical work, handling junior executives, and administrative tasks.
  • The job requires basic computer knowledge and customer handling skills.

TMB Senior Customer Service Executive Job Location

Your final joining will be in the state from which you will apply the form for this recruitment.

TMB Senior Customer Service Executive Exam Centers

The exam will be conducted across India, and candidates can select their preferred exam center while filling out the application form.

TMB Senior Customer Service Executive Apply Online 2025

After knowing all details guides about TMB Senior Customer Service Executive Recruitment 2025, if you are fulfilling eligibility criteria and want to apply online application form, then you will have to follow these below given two-step process:

Step1: Visit the official website – Open “https://www.tmbnet.in/tmb_careers/” and click on “APPLY ONLINE” under “Senior Customer Service Executive (SCSE)” recruitment.

Step2: Fill New Registration – Go to “Click here for New Registration”, fill in name, contact details and email. You will get registration number and password.

Step3: Save Application – Save the form by clicking “SAVE AND NEXT” so that you can complete it later.

Step4: Check Details – Check all the details properly before final submission.

Step5: Validate Name – The name should match with the certificates and ID proof.

Step6: Save Details – Click on “Validate your details” and then “Save & Next”.

Step7: Upload Photograph and Signature – Upload scanned photograph and signature as per the given guidelines.

Step8: Fill Additional Details – Fill in the rest of the required details of the application form.

Step9: Preview – Recheck the entire details by clicking “Preview”.

Step10: Make Final Corrections – If required, make final edits and click on “COMPLETE REGISTRATION”.

Step11: Pay Fee – Go to “Payment” tab and pay the fee and complete the application.

Finally, by following these above mentioned simple steps, you can easily apply online form for TMB Senior Customer Service Executive Recruitment 2025.

Wrapping UP

The TMB Senior Customer Service Executive Recruitment 2025 is a once-in-a-lifetime opportunity for those seeking a high-paying and stable banking job. With a ₹0 application fee, a handsome salary package, and a transparent selection process, there’s no reason to miss out!

If you meet the eligibility criteria, don’t wait—apply before 16th March 2025 and start preparing for the exam right away. This could be your first step toward a secure and rewarding career in the banking sector.

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FAQs on TMB Senior Customer Service Executive Recruitment 2025

Q1: What is the last date to apply for TMB Recruitment 2025?

Ans: The last date to apply online is 16th March 2025.

Q2: What is the salary for the Senior Customer Service Executive post?

Ans: The initial salary is ₹72,000 per month with an annual CTC of ₹8.64 lakh.

Q3: Is there any application fee for this recruitment?

Ans: No, the application is completely free for all categories.

Q4: What is the selection process for this recruitment?

Ans: The selection process includes an online exam followed by a personal interview.

Q5: Can final-year students apply for this recruitment?

Ans: No, only candidates whose results were declared before 31st January 2025 are

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